THE REPUBLIC OF UGANDA
PUBLIC SERVICE COMMISSION
1.0 On 22nd February 2021; Cabinet; under Minute Extract 43 (CT 2012) approved the recommendations for the Rationalisation of Government Agencies; Commissions; Authorities and Public Expenditure (RAPEX). In fulfilment of the Cabinet decision; several Government Agencies were merged; mainstreamed and new structures created.
1.1 The Public Service Commission invites applications from suitably qualified and duly appointed and confirmed staff of the Affected Agencies to fill vacant posts existing in the newly created structures. Applications should be filled ON-LINE and submitted not later than Thursday 10th October, 2024 before midnight. The link to the e- recruitment system can be accessed and viewed at https://vacancies.psc.go.ug/ors
1.2 Mandatory Instructions to Applicants: -
a) Apply ON-LINE.
b) Scan and submit relevant documents namely; (‘O’ and A’ Level Certificates; Bachelor’s Degree and Post Graduate academic qualifications; Transcripts and Certificates; Professional qualifications documents; copies of letters of appointment; confirmation and promotion) on-line.
c) Each attachment must not exceed a limit of 1MB and only portable documents format (PDF) is allowed.
d) An applicant is allowed to apply for a maximum of two posts; clearly indicating the words “first choice” or “second choice” against the post applied for.
1.3 Application Process
i) Visit the website https://vacancies.psc.go.ug/ors
ii) Click on ‘register as a new user’ to create your account and complete your profile starting with the Bio data moving downwards
iii) If you already have an account; simply click on your right and update your profile
iv) Click a Job from the list of advertised jobs in the menu.
v) View the Job Details and Click ‘Apply now’
vi) Review your application and SUBMIT.
1.4 Please Note: -
a) Only applications on-line will be considered.
b) Only applicants duly appointed by the Boards of the affected Agencies and are on the June 2024 payroll will be considered
c) Only shortlisted candidates will be contacted.
d) Shortlisted candidates shall be required to bring along with them; their original certificates of ‘O’ and ‘A’ Level; Bachelor’s Degrees and Post Graduate Academic Qualifications; Transcripts and Certificates; letters of employment; National Identity Cards during the Oral Interviews.
e) Short listed Applicants should ensure that their Staff Performance Appraisal Forms for the last three (3) Financial Years 2021/2022; 2022/2023; 2023/2024 are submitted to the Commission before the date of Oral Interviews; where applicable.
f) In case of any inquiry; contact the Secretary; Public Service Commission on Tel. No. 0414254271 or 0414342279 or e-mail [email protected]
- Receiving clients who visit the Department and closely interact with them to understand how to solve their needs;
- Checking completeness of the clients’ paper work/submissions before referring them to the technical desk;
- Supporting clients in obtaining and filling the relevant forms/documents;
- Answering enquiries by clients and providing adequate information to clear their queries;
- Responding to client’s complaints and referring them to the appropriate service provider for complete service;
- Following up on cases of clients who were not fully served and providing feedback to technical staff and the client;
- Compiling periodic reports on overall customer care and satisfaction with the Department’s services;
- Any other duties as may be assigned from time to time.
