Job Details (DEPUTY REGISTRAR, COMPLAINTS AND INVESTIGATIONS)

                   


THE REPUBLIC OF UGANDA

PUBLIC SERVICE COMMISSION

 

1.0  Applications are invited from suitably qualified serving Public Officers in Ministries and Local Governments duly appointed and confirmed by the Appointing National and Local Service Commissions to fill vacant Posts.  Applications should be filled ON-LINE and submitted not later than Monday 3rd November, 2025. The link to the e- recruitment system can be accessed and viewed at https://vacancies.psc.go.ug

 

1.1  Mandatory Instructions to Applicants: -

 

a)          Apply ON-LINE.

b)          Scan and submit on-line Bachelor’s Degree and Post Graduate Transcripts and Certificates, Professional Documents, Copies of letters of Appointment, Confirmation and Promotion); relevant documents (‘O’ and A’ Level Certificates.

c)          Each attachment must not exceed a limit of 1MB and only portable documents format (PDF) is allowed.

d)          Print an Extract of PS Form 3 (2008) and obtain recommendation from the Responsible Officer.  Scan the recommendation together with the rest of the documents and submit online.

e)          Those who fail to get a recommendation should proceed and submit and also indicate a reason on their application as to why they were not recommended.

 

1.2  Application Process

i)         Visit the website https://vacancies.psc.go.ug

ii)        Click on ‘register as a new user’ to create your account and complete your profile starting with the Bio data moving downwards

iii)      If you already have an account, simply click on your right and update your profile

iv)      Click on a Job from the list of advertised jobs in the menu.

v)       View the Job Details and Click ‘Apply now’

vi)      Review your application and SUBMIT.

 

 

1.3  Please Note: -

 

a)       Only applications on-line will be considered.

b)       Only shortlisted candidates will be contacted. 

c)        Shortlisted candidates shall be required to bring along with them their original Degree and Diploma Transcripts and Certificates, Certificates of ‘O’ and ‘A’ Level, letters of appointment, confirmation, promotion and deployment, National Identity Cards during the Oral Interviews.

d)       Short listed Applicants should ensure that their Staff Performance Appraisals for the last three (3) Financial Years, 2022/2023, 2023/2024,2024/2025 are submitted to the Commission before the date of Oral Interviews.

e)       The Public Service Commission will carry out verification of all academic and employment documents to confirm their authenticity. Any applicant established to have submitted forged document(s) shall be charged in accordance with the laws of Uganda and he/she removed from the Public Service.

f)         In case of any inquiry, contact Tel. No. 0414254271 or 0414342279 or e-mail [email protected]

 

 

1.4     Applicants should, among others, have the following Values:

 

   Integrity; Accountability; Impartiality; Transparency; Respect; Responsiveness; Patriotism; Teamwork; and Serving Public Interest


Ministry/Department
Judicial Service Commission
Post
DEPUTY REGISTRAR, COMPLAINTS AND INVESTIGATIONS
Scale
U1SE
Terms of Employment
Vacancies
1
Reference
HRM 70/221/01
Minimum Age
35
Maximum Age

Minimum Qualification
Applicants should be Ugandans holding an Honours Bachelor’s Degree in Law from a recognized University/Institution plus a Post Graduate Diploma in Legal Practice from the Law Development Centre. A Post Graduate Diploma in Human Resource Management; or Communication; or Business Administration from a recognized University / Institution will be an added advantage.
Working Experience
Applicants should have a minimum of nine (9) years relevant working experience in the field of Legal Practice and systems, six(6) of which should have been served at the level of Principal Legal Officer; or (3) of which should have been served at the level of Assistant Commissionerl/Assistant Registrar in Government.
Duties
The incumbent will be responsible to the Registrar for performing the following duties:-

-        Overseeing processing of complaints concerning the Judiciary and the Administration of Justice;

-        Approving conducting of investigations to ensure such investigations are thorough and complete and to render an investigation report thereon;

-        Pursuing investigations on any complaint or matter as directed by the Disciplinary Committee or the Commission and rendering a report thereon;

-        Acting as a link between the Commission and the Inspectorate of Courts on investigations to be handled on any matter;

-        Submitting final investigation reports to the Disciplinary Committee and to the Commission to determine whether there is a prima facie case made out on any complaint lodged;

-        Initiating, developing and proposing to the Commission Policies and Investigation of Complaints Standards;

-        Keeping an inventory of all complaints lodged at the Department;

-        Generating monthly reports on the status, progress and outcome of complaints lodged at the Department;

-        Being in charge for the implementation of the Commission’s complaints, procedures and objectives;

-        Advising on any matter that is to be investigated;

-        Overseeing management of the call center;

-        Attending meetings of the JLOS and other stakeholder’s meetings;

 

-        Any other duties that may be assigned from time to time.


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